When do credits reset, and do they roll over?

Your subscription provides a monthly credit quota. Unused subscription credits do not carry over into the next quota period.

A new quota is tied to your monthly subscription anniversary and confirmed payment for that period. The calendar turning to a new month does not, by itself, renew your credits.

Annual plans are paid once a year, but credits are allocated monthly. You receive the same monthly quota as the corresponding monthly plan, not the entire year's credits upfront.

Open Billing for subscription and renewal details, and Usage for your credit balance. If a payment or your credits appear out of date, refresh those pages before attempting another payment.